Advanced knowledge with TDS KnowledgeDesk
– from one expert to another
TDS KnowledgeDesk is an advanced telephone support offering specifically for professional IT specialists with technical insight. Typical areas covered include Microsoft server and client software, questions relating to unexplained errors and downtime, installation and configuration support etc.
IT professionals (members) gain direct access to an exclusive knowledge forum, with unlimited phone support and knowledge sparring with highly educated specialists on weekdays Monday-Thursday from 08:00 - 16:00 and Friday from 08:00 - 15:00.
Even for an IT expert, it is a comfort to know that help is at hand when the server crashes - and that you can easily get answers to functionality and maintenance queries.
TDS KnowledgeDesk is used by Microsoft's Small Business Specialists, among others, as a lifeline in connection with the setup and commissioning of software and hardware.
"As a member of TDS KnowledgeDesk, I have gained a valuable sparring partner. We communicate in the same language, and my problems are solved quickly and effectively."